Privacy Policy
1. Introduction
At Golden Roofing, your privacy matters to us. This Privacy Policy explains what information we collect when you visit https://goldenroofingny.com, how we use that information, and the steps we take to protect it.
We are committed to being transparent about our data practices. This policy applies to all visitors to our Site and anyone who contacts us through it.
2. Information We Collect
Golden Roofing collects only the information necessary to respond to your inquiries and provide you with roofing services. We do not collect sensitive personal data and we do not sell or rent your information to third parties.
The types of information we may collect include:
- Contact information you voluntarily submit (name, phone number, email address)
- Project-related details you provide when requesting an estimate (address, type of roofing work needed)
- Technical data collected automatically by analytics tools (see Section 4)
3. Contact Form Submissions
Our Site includes a contact form that you may use to request an estimate, ask a question, or get in touch with our team. When you submit this form, we collect the information you enter — typically your name, email address, phone number, and a description of your roofing needs.
We use this information solely to respond to your inquiry and coordinate any follow-up service appointments. We do not use contact form submissions for marketing purposes without your explicit consent, and we do not share your information with third parties for their own marketing.
4. Cookies & Tracking Technologies
Like most websites, our Site may use cookies and similar technologies to improve your browsing experience. A cookie is a small text file stored on your device that helps us understand how visitors use our Site.
We may use the following types of cookies:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Help us understand visitor behavior so we can improve our Site (see Section 5)
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site. By continuing to use our Site, you consent to our use of cookies as described in this policy.
5. Analytics
We may use third-party analytics tools such as Google Analytics to collect aggregated, anonymized data about how visitors interact with our Site. This may include information such as the pages you visit, the duration of your visit, the device and browser you are using, and your general geographic location.
This data is used strictly to improve our Site’s performance and user experience. We do not use analytics data to personally identify you. For more information about how Google Analytics handles data, you can visit Google’s Privacy Policy at https://policies.google.com/privacy.
6. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your estimate requests and service inquiries
- To schedule and coordinate roofing appointments or consultations
- To communicate important information about your project or service
- To improve our website content and user experience
- To comply with legal obligations when required
We will never sell, rent, or lease your personal information to any third party.
7. Data Protection & Security
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect the data you share with us from unauthorized access, disclosure, alteration, or loss.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use caution when sharing sensitive details through any online channel.
8. Third-Party Services
Our Site may link to or integrate with third-party services (such as Google Maps or social media platforms). These services have their own privacy policies, which govern how they collect and use your data. Golden Roofing is not responsible for the privacy practices of any third-party websites or services.
We recommend reviewing the privacy policies of any third-party services you interact with through our Site.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update inaccurate information
- Request that we delete your personal data from our records
- Opt out of any marketing communications from us
To exercise any of these rights, please contact us directly using the information provided in Section 13. We will respond to all reasonable requests in a timely manner.
10. Data Retention
We retain contact form submissions and related correspondence only for as long as necessary to fulfill your service request and maintain appropriate business records. We do not store your data indefinitely, and we periodically review and delete information that is no longer needed.
If you would like your information removed from our records, please contact us and we will honor your request promptly.
11. Children’s Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our Site, please contact us immediately and we will take steps to remove that information from our records.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we handle your information.
Continued use of our Site after any changes have been posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to get in touch:
Golden Roofing
119-10 94th Ave, South Richmond Hill, NY 11419
Phone: (917) 994-9129
Website: https://goldenroofingny.com
We take every inquiry seriously and will do our best to address your concerns promptly and transparently.